81%. The realisation that reveals everything.

Sometimes a research fact comes as a startling discovery!   One of those ‘hold your horses’ moments! … a flash of disbelief … “say what?”

 We looked at the statistic as if it was an extra-terrestrial intruder dropping into our sphere of pre-determined understanding!   How could it be true?  

 So what was this unexpected truth that so rocked our world?

 Simply this: 

 

81% of the furniture products we’ve supplied to our clients are not found on the Offiscape website!

 

Could this really be true? … & what did this tell us about our business?

On closer evaluation it all made sense …

The real value add Offiscape brings to our clients is the conversations we have about what the client needs to do in their space.

 Providing a ‘fit for purpose’ solution is our key priority.

 

 “Offiscape is not an online store! We are not trying to flog a specific product.”

 

 Ultimately, it is our capacity to assist you as you benefit from our considerable experience in knowing the furniture options available and our capacity to deliver this in the appropriate way.  

 It’s a focus on service and support. It’s not about a specific brand or a single product fix.  Furniture made simple … but more importantly furniture done right for you and your situation.

 The confirmation that only 19% of the time the product as it’s shown on our website is what we supply seems extraordinary … but because of our focus on the client need … it confirms our commitment to supplying the right solution to our clients.

 If there is one piece of advice, we would put ahead of everything else … it’s simply this.   Do yourself a favour and talk to one of our consultants the next time you need furniture.   Why?   Well for one … if it’s more than 80% likely that the right selection for your space is not found on a website … then best to start with the person who can guide you on what will work best.